Customer Support. German Speakers

Technical Support Advisor (German-speaking) – On-site Barcelona

Department: Technical Support
Location: Barcelona, Spain (On-site)
Working hours: 39 hours/week | Monday to Friday, 9:00 – 18:00
Start date: 03/03/2026
Work model: On-site

Job Description

We are looking for a German-speaking Technical Support Advisor to join our on-site team in Barcelona. The selected candidate will be responsible for providing high-quality technical support and customer service, ensuring efficient issue resolution and an excellent customer experience.

Key Responsibilities

• Provide technical support and customer assistance to German-speaking users.

• Diagnose and resolve technical issues in a timely and professional manner.

• Log, track, and document incidents accurately using internal systems.

• Escalate complex cases to higher-level support teams when necessary.

• En...