Job Description
We are recruiting for a Customer Support Executive to join a friendly and collaborative team in Hove.
This role sits within the Customer Service and Sales department, where you’ll play a vital part in supporting colleagues and ensuring customers receive the best possible experience. You’ll help keep things running smoothly by coordinating appointments, following up on enquiries, and providing day‑to‑day support to the wider team.
For the Customer Support Executive, the ideal candidate will have experience in a busy customer service environment, with the ability to engage confidently with customers in both B2B and B2C settings. If you’ve worked in a call centre or an administrative role where teamwork and customer contact were key, this could be a great next step.
As a Customer Support Executive, your key responsibilities will include:
* Communicating with customers via telephone, email, social media, and online chat
* Responding to customer queries and requests
...
This role sits within the Customer Service and Sales department, where you’ll play a vital part in supporting colleagues and ensuring customers receive the best possible experience. You’ll help keep things running smoothly by coordinating appointments, following up on enquiries, and providing day‑to‑day support to the wider team.
For the Customer Support Executive, the ideal candidate will have experience in a busy customer service environment, with the ability to engage confidently with customers in both B2B and B2C settings. If you’ve worked in a call centre or an administrative role where teamwork and customer contact were key, this could be a great next step.
As a Customer Support Executive, your key responsibilities will include:
* Communicating with customers via telephone, email, social media, and online chat
* Responding to customer queries and requests
...
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