Customer Support Improvement Lead

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity

This is an excellent opportunity to join TPG’s Technical Support Team as a Customer Support Improvement Lead working in a customer-facing team to deliver advanced levels of customer service to all Enterprise & Government customers, controlling end-to-end accountability.

You will be the contact point for team members and Management within Technical Support Specialist Team so your communication skills should be excellent, yo...