Job Description

Unlock Your Potential in Fintech Customer Service

Job Description

We are seeking a talented and enthusiastic individual to join our team as a Customer Specialist for Fintech Industry . In this role, you will have the opportunity to learn more about the fintech sector while supporting B2B clients on their mission to plan their financial future.

  • You will be responsible for providing excellent customer service via email, chat, and phone, troubleshooting issues efficiently, and coming up with innovative solutions.
  • You will collaborate with your colleagues to constantly improve the Customer Experience.
  • You will handle payment inquiries from sellers and buyers through various client platforms, flagging and escalating customer queries as necessary.
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