Customer Support

Description

We are looking for a passionate and motivated Customer Support representative to join our team in India. This entry-level position is ideal for freshers looking to start their careers in customer service.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
• Document customer interactions and feedback in the company's CRM system.
• Collaborate with other team members to improve customer service processes and policies.
• Provide product information and support to customers, ensuring their satisfaction with our services.

Skills and Qualifications

• Excellent verbal and written communication skills in English.
• Strong problem-solving skills and the ability to think critically.
• ...