Job Description

International Voice Process Representative
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Summary

We are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast-paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.

Responsibilities

  • Provide exceptional customer support through voice-based interactions
  • Handle customer inquiries, concerns, and feedback in a professional and courteous manner
  • Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Participate in structured training and development programs to enhance skills and knowledge
  • Adhere to company policies, procedures, and quality standards

    • Requirements

    Requirements:
  • Qualification: Graduate or Undergraduate degree
  • Experience: Minimum 6 months in a customer support or voice-based process
  • Skills:
    • + Excellent English communication (verbal)
    + Strong interpersonal skills and customer orientation
    + Ability to work in rotational and night shifts
    + Willingness to work with a globally respected brand
    + Immediate joiners or those with a maximum of 15 days' notice preferred

    Benefits

  • CTC: Up to ₹56,000 per month (based on last drawn salary and experience)
  • Laptop and other assets will be provided by the company.
  • + + 5000/- performance bonus monthly.
  • The company will give a two-way cab facility. 

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