Job Description
Are you a Customer Support - L2 seeking a new interesting challenge?
If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for
WHAT WE ARE LOOKING FOR IN YOU?
4 – 6 years of experience L1/L2 tickets.
Documentation & process standardization.
Experience with JSM (Jira ticketing system) is valuable.
GOOD TO HAVE:
Experience in infrastructure projects.
HOW WILL YOUR DAILY JOB BE?
Working and handling L1/L2 support tickets through tools.
Coordination with business on issue resolutions
Good communication and documentation experience.
WHERE AND WHEN?
Workplace: Lisbon + hybrid work
Work Schedule: 9AM to 6PM
WHAT WE CAN OFFER YOU?
Permanent contract
Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan + Health Insurance).
Opportunity knocks - Being a part of a growing company, we want to support your path with a career development...
If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for
WHAT WE ARE LOOKING FOR IN YOU?
4 – 6 years of experience L1/L2 tickets.
Documentation & process standardization.
Experience with JSM (Jira ticketing system) is valuable.
GOOD TO HAVE:
Experience in infrastructure projects.
HOW WILL YOUR DAILY JOB BE?
Working and handling L1/L2 support tickets through tools.
Coordination with business on issue resolutions
Good communication and documentation experience.
WHERE AND WHEN?
Workplace: Lisbon + hybrid work
Work Schedule: 9AM to 6PM
WHAT WE CAN OFFER YOU?
Permanent contract
Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan + Health Insurance).
Opportunity knocks - Being a part of a growing company, we want to support your path with a career development...
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