Customer Support L2

Are you a
Customer Support - L2
seeking a
new interesting challenge
?

If your answer is yes, it's your lucky day so keep reading,
it can be just what you're looking for

WHAT WE ARE LOOKING FOR IN YOU?

• 4 – 6 years of experience L1/L2 tickets.
• Documentation & process standardization.
• Experience with JSM (Jira ticketing system) is valuable.

GOOD TO HAVE:

• Experience in infrastructure projects.

HOW WILL YOUR DAILY JOB BE?

• Working and handling L1/L2 support tickets through tools.
• Coordination with business on issue resolutions
• Good communication and documentation experience.

WHERE AND WHEN?

• Workplace: Lisbon + hybrid work
• Work Schedule: 9AM to 6PM

WHAT WE CAN OFFER YOU?

• Permanent contract
  
• Pay and benefits
  -
  Competitive salary
  and a
  ...