Job Description
ABOUT US
Signaturit Group is the Europeen champion of complete and secure digital transactions. Thanks to a modular platform, we automate transactional processes, from identity verification and KYC to electronic signature and legal archiving. More than 100 thousand customers rely on our solutions to accelerate their business activities, while optimizing their operations.
In France, you may know us as Universign (for electronic signatures) and VIALINK (for client onboarding and KYC).
Today, more than 400 experts and passionate professionals, based in Paris, Barcelona and Valencia, are working every day towards our shared success.
We are looking for a highly motivated and customer-obsessed Customer Support Manager to lead our support team and deliver an outstanding customer experience for our SaaS platform. You will manage daily support operations, coach the team, optimize support processes, and ensure we consistently exceed customer expectations.
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