Customer Support Manager

Overview

Are you looking for a new challenge with social, economic, and environmental impact? Do you want to boost your career and make a difference? Take part in the electrification of transportation by joining the team as a Customer Support Manager - Toronto .

What Awaits You

As a Customer Technical Service Lead – Electric Transit Vehicles, you will provide technical guidance, commercial support, and ongoing assistance to both internal and external customers to ensure their satisfaction with vehicle performance, with a strong focus on electric and hybrid platforms. You will build and maintain strong relationships at all levels within customer organizations and will act as a key liaison between customers and Nova Bus’ technical teams, ensuring clear communication, timely issue resolution, and a high level of customer confidence in the products.

Your Responsibilities

• Support the Market Quality Report (MQR) process to addr...