Job Description
We're looking for a
Support & Operations Manager
to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You'll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is offline.
Requirements
1–3 years of experience in customer support, operations, or a similar role
Strong written and verbal communication skills
Basic troubleshooting ability
Experience with community management (online forums, chat groups, or similar)
Work Hours:
Weekends and public holidays (India)
Compensation:
10-12 Lakh
Support & Operations Manager
to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You'll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is offline.
Requirements
1–3 years of experience in customer support, operations, or a similar role
Strong written and verbal communication skills
Basic troubleshooting ability
Experience with community management (online forums, chat groups, or similar)
Work Hours:
Weekends and public holidays (India)
Compensation:
10-12 Lakh
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