Customer Support, NPI Program Lead, Tractors, South America

Canoas, RS, BR

Job Summary

The NPI Program Lead, Customer Support, is positioned as part of the product support function within AGCO's Customer Support organization. The NPI Program Lead acts as an ambassador for Customer Support organization and be the point of contact for all New Product Introduction (NPI) matters related to Customer Support on the assigned projects. They will provide input, guidance and support to project teams to promote a consistent quality mindset and ensure adherence to processes, enabling the successful launch of high-quality new products.

This role is critical in coordinating and supporting all aspects of NPI for the collective Customer Support team. There will be significant interaction with site, regional and global AMPIP project teams as well as with global leadership.

In this role, the NPI Program Lead will also be responsible for sustaining and improving quality focused process for new product introduction, including tr...