Job Description
Job Title: Customer Support Officer Designation: Customer Support Officer
Location: Mph-Cybercity Tower 4, Pune, IN
Job Summary
We are seeking a dedicated and detail-oriented Customer Support Officer to join our team. The ideal candidate will possess strong knowledge in the insurance sector and demonstrate excellent communication skills, both written and spoken. This role is crucial in providing exceptional support to our clients, ensuring their inquiries and concerns are addressed promptly and effectively.
Responsibilities
Location: Mph-Cybercity Tower 4, Pune, IN
Job Summary
We are seeking a dedicated and detail-oriented Customer Support Officer to join our team. The ideal candidate will possess strong knowledge in the insurance sector and demonstrate excellent communication skills, both written and spoken. This role is crucial in providing exceptional support to our clients, ensuring their inquiries and concerns are addressed promptly and effectively.
Responsibilities
- Respond to customer inquiries regarding insurance products and services, providing accurate and timely information.
- Assist clients in understanding their insurance policies, coverage options, and claims processes.
- Document customer interactions and maintain detailed records of inquiries and resolutions.
- Collaborate with internal teams to resolve customer is...
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