Job Description

We want to hire a
Customer Support
representative to assist our customers across various channels to answer their questions on

subscription, billing, technical troubleshooting, and other topics.

location:
Porto
(on-site)

What You'll Be Doing:

  • Assist customers across multiple channels (chat, email, phone) to

answer questions and resolve issues

  • Receive incoming calls
  • Offer personalized solutions on every call

Requirments:

  • No previous experience required
  • Native in French or Strong C2 + English B2 -Having a work permit to work in Portugal or Eu citizenship -Patience and professionalism in dealing with unhappy or confused customers

Benefit:

  • salary
  • performance bonus
  • Private Medical Insurance -Daily meal

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