Customer support

We want to hire a
Customer Support
representative to assist our customers across various channels, to answer their questions on subscription, billing, technical troubleshooting, and other topics.

location:
Porto
(on-site)

What You'll Be Doing:

• Assist customers across multiple channels (chat, email, phone) to answer questions and resolve issues
• Receive incoming calls
• Offer personalized solutions on every call

Requirments:

• No previous experience required
• Native in French or Strong C2 + English B2
• Having a work permit to work in Portugal or Eu citizenship
• Patience and professionalism in dealing with unhappy or confused customers

Benefit:

• salary
• performance bonus
• Private Medical Insurance +daily meal

(
Please note that only candidates with a valid work permit in Portugal and the required language skills will have their ...