Customer Support Professional

Remote Customer Support Representatives (Multiple Openings)

We are currently hiring for multiple remote roles for experienced Customer Support professionals with US-based companies across e-commerce, SaaS, and technology-enabled services.

These roles are fully remote and open to qualified candidates based in the Philippines, India and LATAM.

Instead of relying only on resumes and keyword screening, candidates are evaluated through structured, job-relevant skill assessments so employers can make faster, higher-confidence hiring decisions.

What You’ll Do (varies by role)

Depending on the company and team, responsibilities may include:

• Handle customer inquiries via chat, email, and/or voice
• Resolve product, billing, and account issues
• Guide customers through troubleshooting steps
• Document cases and maintain accurate support notes
• Meet response...