Job Description

Role Responsibilities:

  • Resolve customer issues and guide them using established protocols.
  • Develop and sustain strong relationships with customers.
  • Respond promptly and efficiently to customer inquiries.
  • Maintain excellent command over English communication during interactions.

Key Deliverables:

  • High rates of customer problem resolution.
  • Achieved customer retention targets.
  • Timely and accurate responses to all customer queries.
  • Positive customer feedback on interactions and support.

Skills Required
Voice Process, Customer Service, Customer Support, Sales Service, International Bpo

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