Customer Support Professional

Job Title: Customer Service Representative

At our organization, we are seeking a highly motivated and experienced Customer Support Specialist to join our team. As a key member of our customer-facing group, you will play a vital role in ensuring that customers receive the best possible service.

• Promptly enter purchase orders to meet or exceed agreed-to service levels;
• Partner with Customer Care Leads to guarantee achievement of service level agreements;
• Evaluate order entry, tracking and delivery processes to ensure timely completion and provide customers with status updates throughout the process;