Customer Support Representative

Hey there

Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we're passionate about travel and technology, and we're looking for a Customer Support Representative (Italian language) to help us keep our clients happy and our operations smooth.

Who We Are:

We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we'd love to hear from you

Requirements

What You'll Do:

• Advise clients: Take calls and provide initial advice to B2B partners in Italian language;
• Communicate: Communicate with partners about the on-going cases, provide regular updates on the progress and help other operation teams with the communication in Italian language;
• Work with systems: Utilize CRM systems and our internal databases efficiently.
<...