Job Description
**What you’ll do:**
The primary function is to provide commercial support for portfolio of customers type of project business.
+ Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.
+ Handles inquiries via phone, chat and email from customers and/or internal parties.
+ Order management: order entry, price checking, order clearing compliant with Eaton's policies
+ Complaint handling
+ Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfill external customer project
+ Handles a variety of pre-sales or post-sales service functions.
+ Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, prod...
The primary function is to provide commercial support for portfolio of customers type of project business.
+ Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.
+ Handles inquiries via phone, chat and email from customers and/or internal parties.
+ Order management: order entry, price checking, order clearing compliant with Eaton's policies
+ Complaint handling
+ Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfill external customer project
+ Handles a variety of pre-sales or post-sales service functions.
+ Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, prod...
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