Customer Support Representative Customer Support Representative

JOB DESCRIPTION
Customer Support Representative - Bilingual (English and Spanish)

** Mexican and Puerto Rican spanish dialects work really well in this role. Candidate must have some type of customer service experience.

Shift:
Full time hours are normally40 hours per week. Must be able to work between 8am 6pm, no exceptions
Required to attend ~ 4 week instructor led training Monday through Friday in the office.
Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training
Candidates should have the following skills and education:
High School Diploma or equivalent
Bilingual (English and Spanish)
Prior customer facing role or call center experience desired
Customer and team focused
Excellent verbal and written communication skills
Able to work in multiple internet based systems
**Position will answer emails, chats and calls from 1-800- GET PINK (Roofing/ Insulation and General Services)

Int...