Job Description

The ideal Customer Sales & Support Representative will possess 2-5 years of relevant customer service experience, along with a two year degree, or equivalent experience. You are an organized and enthusiastic self-starter who enjoys working in a team and cultivates productive relationships with distributors/integrators and end-users of our products. You possess excellent business-wide communication skills, along with a strong sense of tact and diplomacy. You are cooperative and relationship-oriented, with a proven sense of professionalism and the ability to use discretion and

The Customer Sales & Support Representative will

  • Answer all designated incoming calls from external sources and process sales orders taken by phone

  • Assess customer inquiries and route to appropriate person or department

  • Take ownership of customer issues and ensure commitments are met as promised

  • Expedite urgent orders to ensure customer receives when n...

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