Customer Support Representative

**REQUIREMENTS**:
- Excellent communication skills in the English
- The minimum required education: High School
- Passion for working with people and helping them to get their stuff to work
- Strong interest in developing a career in the IT field
- Readiness to learn at a fast pace
- Solution-oriented mindset and passion for resolving problems
- Readiness to lend a helping hand and pass on the knowledge as you grow with the company
- Ability to work in shifts (morning, afternoon, night shift).
- However, our schedules are quarterly-based, and you would keep a more stable schedule instead of daily changes
**RESPONSIBILITIES**:
- Assist in onboarding, educating, and supporting our customers through their journey and help and guide our customers with technical and billing-related questions.
- Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing
- Increase customer satisfaction and bui...