Customer Support Representative

Required Operations Executive immediately for Dubai (UEA).

Any Graduate Male (21 - 30) with 0-2yrs experience.

Key Responsibilities

• Process Management: Reviewing existing processes identifying inefficiencies and implementing improvements to streamline workflows and enhance efficiency.
• Resource Coordination: Allocating resources effectively including manpower materials and time to ensure optimal performance and meet production targets.
• Team Leadership: Leading and motivating a team of BPO professionals providing guidance and fostering a positive work environment.
• Performance Monitoring: Tracking key performance indicators (KPIs) to monitor progress identify areas for improvement and ensure goals are met.
• Compliance: Ensuring that operations comply with relevant laws regulations and company policies.
• Reporting and Analysis: Preparing repo...