Job Description
**About Us**
It's simple, we prosper by putting people ahead of profits. Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.
**What is this role about?**:
As a **Customer Service Representative** (CSR), your primary responsibility is to provide exceptional customer service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
**What awaits you in this role**:
- Responding to customer needs
- Ensuring customer requests are handled in an appropriate and timely manner
- Provide cutting-edge service...
It's simple, we prosper by putting people ahead of profits. Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.
**What is this role about?**:
As a **Customer Service Representative** (CSR), your primary responsibility is to provide exceptional customer service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
**What awaits you in this role**:
- Responding to customer needs
- Ensuring customer requests are handled in an appropriate and timely manner
- Provide cutting-edge service...
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