Customer Support Representative - €21.800 A Year

Customer Support Representative - Spanish & English

Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We're looking for a dedicated Customer Support Representative (Spanish / English) to join our international team in Bulgaria. This is your chance to be part of a dynamic multilingual environment supporting one of the world's leading heavy equipment brands.

Responsibilities

• Handle inbound and outbound requests via phone, e‐mail, chat and web form from end consumers and CATs retailers.
• Troubleshoot basic technical issues and provide solutions effectively.
• Assist customers with spare parts search and purchases.
• Deliver accurate information and ensure every customer feels supported and valued.

Qualifications

• Spanish C1, English C1 (both languages at an advanced level are required).
• Customer‐first mindset and excellent communicati...