Job Description
Responsibilities
+ Requires daily interaction with customers, which includes preparing quotes, performing data entry and following-up on customer’s orders. Handle customer complaints in a professional and timely manner to ensure resolution and customer satisfaction
+ Process strategic quotes for RFQs and work directly with Product Managers, Buyers, Account Managers, etc.
+ Acts as liaison between customers and internal departments. Interface with various departments, i.e., Shipping, Planning, Engineering, and Quality.
+ Able to process/prepare and coordinate large spreadsheets/LTA’s, as required, for the Customer Support team
+ Prepares quotes for the customers, which include pricing and delivery. If pricing is not available, coordinate with the necessary department to obtain pricing. Work with factory if delivery does not meet the needs of the customer
+ Accept orders from the customer. Book orders to the applicable...
+ Requires daily interaction with customers, which includes preparing quotes, performing data entry and following-up on customer’s orders. Handle customer complaints in a professional and timely manner to ensure resolution and customer satisfaction
+ Process strategic quotes for RFQs and work directly with Product Managers, Buyers, Account Managers, etc.
+ Acts as liaison between customers and internal departments. Interface with various departments, i.e., Shipping, Planning, Engineering, and Quality.
+ Able to process/prepare and coordinate large spreadsheets/LTA’s, as required, for the Customer Support team
+ Prepares quotes for the customers, which include pricing and delivery. If pricing is not available, coordinate with the necessary department to obtain pricing. Work with factory if delivery does not meet the needs of the customer
+ Accept orders from the customer. Book orders to the applicable...
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