Customer Support Representative

About Amplify

At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey. Amplify helps e-commerce brands increase their revenue from every store visit by creating rich sales experiences. With the most advanced solution for product deals, discounts engine, and storefront API, Amplify enables brands to dramatically increase their average order value (AOV) and return on investment (ROI).

Role Overview

Amplify is looking for a detail-oriented and customer-focused Customer Support Representative to help deliver an excellent experience to our merchants. In this role, you will be on the front lines supporting Shopify store owners, answering questions, resolving issues, and helping customers get the most value from Amplify.

This is an entry-le...