Job Description

The ideal candidate is an energetic self-starter. You will be the face of an upcoming fintech company – you will own the customer relationship from the very beginning. You will interact with customers who are emailing, calling, and texting about product questions and account/transaction inquiries. It's important that you can work during Pacific U.S. time zone hours.

Come join a team of intelligent, fast-paced and mission-driven team!!

About the Position: Customer Support plays an indispensable role in our success as a company. You will be the voice of the company, helping our customers have a positive experience. You must be calm, caring, and compassionate, and have a strong sense of empathy in difficult situations.

What You'll Do

Customer Experience is a core focus of our company. The CX specialist will also serve as a voice for our customers by helping our product and tech team design user-centered features and create a seamless us...

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