Customer Support Representative

Overview

As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include:

• Responding to customer inquiries via phone, email, and chat
• Resolving customer issues in a timely and efficient manner
• Documenting customer interactions and feedback
• Collaborating with team members to improve service processes
• Maintaining a positive and professional demeanor

You will be part of a dynamic customer support team dedicated to enhancing customer satisfaction.

Responsibilities

• Responding to customer inquiries via phone, email, and chat
• Resolving customer issues in a timely and efficient manner
• Documenting customer interactions and feedback
• Collaborating with team members to improve service processes
• Maintaining a positive and professional demeanor
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