Job Description
**About Us**
It's simple, we prosper by putting people ahead of profits. Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.
**What is this role about?**
**What awaits you in this role**:
- Identify customer issues and collaborate with the team to find practical solutions.
- Take ownership of customer cases, ensuring end-to-end resolution.
- Provide service to our client's global customer base in multiple languages.
- Take ownership of customer issues, solve problems, and handle cases from start to finish.
- Work collaboratively with the our client's team.
- Attend regular me...
It's simple, we prosper by putting people ahead of profits. Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.
**What is this role about?**
**What awaits you in this role**:
- Identify customer issues and collaborate with the team to find practical solutions.
- Take ownership of customer cases, ensuring end-to-end resolution.
- Provide service to our client's global customer base in multiple languages.
- Take ownership of customer issues, solve problems, and handle cases from start to finish.
- Work collaboratively with the our client's team.
- Attend regular me...
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