Customer Support Representative (Remote)

Lylu Wear is hiring a Customer Support Representative (Remote) based in Querétaro. This role focuses on helping customers with orders, deliveries, and basic service requests. Fully remote position. Applications are accepted only from candidates currently located in Mexico.

Duties:

• Answer customer questions about products and orders.
• Provide updates on shipping and delivery status.
• Resolve simple service issues quickly.
• Record interactions in the support system.
• Maintain clear and polite communication.

Skills & Experience:

• Basic English reading and writing required.
• Previous customer service experience preferred.
• Comfortable using chat or email tools.
• Organized and detail-focused approach.
• Must currently reside in Mexico.

Rewards & Benefits:

• Remot...