Customer Support Representative (Text-Based | Telemedicine) | Work from Home

Overview

We’re Hiring: Customer Support Representative (Text-Based | Telemedicine) to work from home. Attach a 1‑2 minute video introduction and updated CV to become a priority applicant.

Role

Customer Support Representative (Text-Based | Telemedicine) • Work from Home • Location: Any CS Branch – Ortigas / Makati / Bacolod / Cebu / Davao / Mabalacat / Angeles (Pampanga) • Schedule: Mid Shift

Job Description

We are hiring high‑performance Customer Support Representatives to support a fast‑growing telemedicine platform. This role is primarily text‑based (chat, messaging, email) and involves direct interaction with patients as well as coordination with clinical staff.

Key Responsibilities

• Handle approximately 100 customer support tickets per day across text‑based channels
• Communicate directly with patients regarding billing, orders, platform issues, and general support
• Relay clinically ...