Customer Support Representative

Company Description

Vrundaz Technology is dedicated to delivering innovative design and development solutions. We focus on ensuring customer satisfaction through exceptional service and support. Our company is committed to the professional growth of our employees by providing comprehensive training. Join our team to contribute to impactful projects and grow alongside a trusted leader in the technology industry.

Role Description

This full-time, on-site role as a Customer Support Representative is based in Vadodara. The role involves effective communication to understand and resolve concerns, as and when needed to deliver prompt and efficient assistance.

The Responsibilities Includes:

Building business relationships with current and potential clients.

Addressing customer inquiries, resolving queries, ensuring customer satisfaction and providing outstanding customer service.

Innovation and problem-solving skills that include the ability to develop and propose equipment- based solutions for clients.

Develop a growth strategy focused both on financial gain and customer satisfaction.

High attention to detail and a focus on fact.

Based decision-making.

Qualifications

• Experience in Customer Support and Customer Service to address client needs effectively
• Candidate must be fluent in English
• Strong Communication skills to ensure clear and effective interactions with customers
• Ability to handle Customer Satisfaction initiatives and resolve issues professionally
• Patience, problem-solving skills, and a customer-focused mindset
• High school diploma or equivalent; bachelor's degree is preferred

Interested candidate drop your CV on email: or you can reach out to us on .