Customer Support

Job Title : Customer Support

Location : 1663 East Henrietta Road, Rochester New York 14623 (100% onsite)

Duration : 3 Months contract

Jopb Description:

Role is onsite 5 days a week. Support will be both in person, as well as phone calls. Must possess accountability, excellent computer skills (Microsoft Suite), Medical records and front office experience. This position will be considered a Visionworks position at our retail store.

Job Overview

Under general supervision, the Customer Support Representative ensures accurate, timely, and efficient customer service delivery. This role involves responding to customer inquiries across multiple channels (phone, email, online chat, or in-person) and supporting the company s goals through exceptional serv...