Customer Support

• Address customer inquiries and concerns in a professional manner.
• Provide product or service information and resolve problems efficiently.
• Document all customer interactions in the system accurately.
• Collaborate with internal teams for escalated or complex issues.
• Ensure a high standard of customer satisfaction.
• Follow company processes and meet performance targets.

Requirements:

• Excellent communication and interpersonal skills
• Basic computer knowledge with good typing speed
• Willingness to work in voice and non-voice processes