Job Description

Customer Support Specialist (AI SaaS Platform)

We’re looking for a Customer Support Specialist who can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform. You’ll handle inbound questions, troubleshoot issues, guide developers and non‑technical users, and help shape a smooth end‑to‑end customer experience.

If you enjoy solving problems, communicating clearly, and working inside a product‑focused, fast‑moving AI environment, this role will fit you well.

Why You’ll Want to Join
  • Paid in USD (bi‑monthly: 15th and 30th)
  • Up to 14 days of Paid Time Off annually (starting Day 1)
  • Observance of Holidays per company guidelines
  • 100 % remote setup so you can work wherever you feel most productive
  • Work inside a forward‑thinking AI startup backed by top investors
  • Opportunity to support a platform at the forefront of voice a...

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