Customer Support Specialist - ASAP Hire

Job Description

Client Job Description An consumer goods company in Irvine, CA is looking for a Customer Service Representative to join their team due to amazing growth on a temporary to hire basis. As a Customer Service Representative, you will be responsible for helping ecommerce customers by providing product and service information and resolving technical issues in a fast paced, team oriented setting. Pay : $20- $23 Schedule : ONSITE M-F 8:00 AM- 5:00 PM RESPONSIBILITIES

Manage a high volume of customer service calls, emails, texts, & voicemails

Take incoming calls from new and existing customers in a professional manner

Provide information to customers including verifying requests, answering questions, and offering assistance

Serve as a liaison between incoming vendors/clients and the in-house showroom

Identify and implement customer experience process improvements

Enter...