Customer Support Specialist (B2B & Saas)

Customer Support Specialist (B2B & SaaS)

Apply for the Customer Support Specialist (B2B & SaaS) role at EviSmart™ .

Location: On‑site, BGC, Taguig – Manila Office.

About EviSmart™

EviSmart™ is reimagining the future of dentistry through AI‑powered workflow automation and CAD design outsourcing. Trusted in over 26 countries, our mission is to make dental care smarter, faster, and better — and we’re achieving it through powerful technology that connects dentists, labs, and manufacturers worldwide.

What You’ll Do

• Serve as the primary point of contact for customer support via email, phone, and chat.
• Troubleshoot technical and product issues, guiding users through platform features with clarity and confidence.
• Escalate product feedback, bugs, and blockers to the appropriate internal teams promptly.
• Deliver fast, accurate, and empathetic s...