Customer Support Specialist

We are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team of 12 colleagues dedicated to Central region (DACH/Nordics) at our office in Barcelona and you will report to the Regional Team Leader.

You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments. Being a Customer Support Specialist at Webfleet means you are technically minded, a problem solver and keeping the customer at heart of everything you do.

What you'll be doing:

• Provide product information and effective technical and administration support through multiple channels (phone and email);

• Provide customers with a personalized experience, effectively solving their issues and inquiries, whilst keeping customer satisfaction at the core of every decision and behavior;