Customer Support Specialist

Description We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.

Responsibilities:
• Schedule installation appointments to ensure timely and efficient project completion.
• Monitor and manage pending installations, verifying product delivery and labor readiness.
• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.
• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.
• Assign installation crews to projects based on their relevant experience and expertise.
• Maintain ...