Job Description
About Cira Apps
Cira Apps builds synchronization solutions that make enterprise contacts and calendars work seamlessly across Microsoft 365 and Microsoft Exchange Server environments, with highly integrated one-way and multi-way sync that also connects to platforms like Google Workspace, Salesforce, and HubSpot. Our product family—CiraSync Cloud, CiraHub, CiraSync On‑Premise, and SyncGene—draws on 20+ years of experience helping organizations move from on‑premises Exchange/Active Directory to Exchange Online and Azure AD.
Role Overview
We're looking for a Customer Support Specialist who will deliver outstanding customer service and technical assistance for our software‑as‑a‑service products. You'll learn our offerings end‑to‑end and communicate clearly with customers to resolve issues and ensure a seamless user experience.
What You'll Do
- Provide timely, professional responses to customer inquiries via phone, email, chat, and live meetings.
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