Job Description
Remote role must be physically located in Canada
Monday to Friday 9am to 5pm
$28.00
Are you fully bilingual in English and French with experience in the legal or medical field?
In this role, you’ll handle inbound, warm-transferred calls, support clients through complex questions, and interpret documentation while managing sensitive matters with professionalism, accuracy, and empathy.
This is a remote, work-from-home role using your own computer, ideal for Law Clerks, Paralegals, or those with similar legal support experience who enjoy client-facing work in a structured environment.
What You’ll Do
- Handle inbound, warm-transferred calls
- Support callers with complex legal or medical questions
- Interpret documentation and provide accurate, personalized guidance
- Research issues using internal systems and document files clearly
- Manage sensitive conversations with professionalism and empathy
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