Job Description

Now Hiring: Customer Support Specialist (Fully Remote – Mexico)

Location: Fully Remote in Mexico (supporting North York, ON)

⏰ Hours: Must be available for 8‑hour shifts between 8:00 AM – 8:00 PM EST

Salary Band: 148,200 – 222,200 MXN annually

About the Role

Insight Global is partnering with a major HCM industry leader to hire Customer Support Specialists across Mexico. In this role, you'll support employees via phone and email on payroll‑related inquiries. We’re looking for service‑driven individuals who can communicate clearly, stay patient, and act with urgency.

If you’re bilingual, customer‑focused, and looking for a long‑term remote opportunity with an enterprise organization — this is for you.

✅ Required Skills & Experience

  • 1+ year of experience in a customer service or call center environment
  • Fluent Spanish & English

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