Job Description
About Us
Holafly is a high-growth scale-up revolutionizing how businesses and travellers connect to the internet abroad. Since 2018, we've empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 500+ professionals across multiple countries, we are scaling globally to support corporate and enterprise clients with seamless connectivity.
We're not just connecting people, we're enabling companies and their employees to stay productive, informed, and competitive, wherever in the world they do business.
About the Role
As a Customer Service Representative at Holafly, you'll be the first point of contact for our travelers around the world. You'll assist customers through chat, email, and video calls, helping them stay connected wherever they go. Your main goal will be to deliver an outstanding experience by solving inquiries efficiently, guiding users through their eSIM activation, processing orders or r...
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