Job Description
**Customer Support Representative**
**Location**: Mexico City (preferred)
**Type**: Full-time, Varied Shifts
**Department**: Customer Success / Support
**About Synchtank**
Synchtank is a leading SaaS platform that powers the world’s most innovative media and entertainment companies by delivering next-generation rights, asset, and metadata management solutions. From major broadcasters and music publishers to production music libraries and gaming studios—**the music industry runs on Synchtank**.
We live by five core values:
- **We Not Me** - We win together.
- **Own It** - Take accountability.
- **Get Sh*t Done** - Be results-driven.
- **Assume Best Intent** - Trust and empathy first.
- **Think Bigger** - Challenge the status quo.
**The Role**
We’re seeking 3 experienced Customer Support Representatives to join our growing international team. As part of our Customer Success organization, you’ll be the first line of contact for Synchtank’s customers—...
**Location**: Mexico City (preferred)
**Type**: Full-time, Varied Shifts
**Department**: Customer Success / Support
**About Synchtank**
Synchtank is a leading SaaS platform that powers the world’s most innovative media and entertainment companies by delivering next-generation rights, asset, and metadata management solutions. From major broadcasters and music publishers to production music libraries and gaming studios—**the music industry runs on Synchtank**.
We live by five core values:
- **We Not Me** - We win together.
- **Own It** - Take accountability.
- **Get Sh*t Done** - Be results-driven.
- **Assume Best Intent** - Trust and empathy first.
- **Think Bigger** - Challenge the status quo.
**The Role**
We’re seeking 3 experienced Customer Support Representatives to join our growing international team. As part of our Customer Success organization, you’ll be the first line of contact for Synchtank’s customers—...
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