Customer Support Specialist

About us

Labhouse is a young and fast-growing startup focused on developing and publishing AI & Productivity Apps, using the latest Mobile & AI technologies. Based in Barcelona, Labhouse was founded by serial track-record entrepreneurs.

Our ambition is to build the future of Mobile Business Apps We are looking for a
Customer Support Specialist
who will play a key role in ensuring a top-tier experience for our users

The Role

As a
Customer Support Specialist
, you will be responsible for handling user inquiries, complaints, and feedback for our apps in real time. You will work closely with our QA and Engineering teams to report bugs, ensure timely resolutions, and contribute to enhancing the user experience.

This is a hands-on role where you will directly interact with users, providing efficient and empathetic support while identifying opportunities for process improvements.

This position is
remote and based in Colombia
, ...