Job Description

ZRTECH SOLUTIONS is hiring a Customer Support Representative to assist users with product issues, resolve complaints, and provide guidance via chat, email, or phone.

Responsibilities

  • Answer customer queries in a timely, helpful way
  • Track and follow up on support tickets
  • Collaborate with technical teams to resolve issues

Requirements

  • Excellent communication and empathy
  • 1+ year in customer service or tech support
  • Comfortable using CRM or ticketing systems

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