Job Description

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their million employees. Ready to make an impact from day one?

This role requires 3 days per week in the office in Berlin.


The Role: How you'll make an impact at Personio


At Personio, customer success is at the heart of everything we do. As a Customer Support Specialist, you'll be the first line of contact for our customers: answering questions, solving problems, and making sure every interaction adds value. You'll work closely with cross-functional teams, focusing on customer happiness while providing multi-channel support, including phone calls, emails and soon live chat support (to be introduced in FY26H1).

This is your opportunity to grow with a company that’s tra...

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