Job Description

Customer Support Specialist

Bilingual Legal/Medical Field


Remote role must be physically located in Canada

Monday to Friday 9am to 5pm

$28.00


Are you fully bilingual in English and French with experience in the legal or medical field?


In this role, you’ll handle inbound, warm-transferred calls, support clients through complex questions, and interpret documentation while managing sensitive matters with professionalism, accuracy, and empathy.


This is a remote, work-from-home role using your own computer, ideal for Law Clerks, Paralegals, or those with similar legal support experience who enjoy client-facing work in a structured environment.


What You’ll Do

  • Handle inbound, warm-transferred calls
  • Support callers with complex legal or medical questions
  • Interpret documentation and provide accurate, personalized guidance
  • Resea...

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